To whom it may concern,
After months of researching builders my wife and I decided to appoint Kerry Muller from Muller Constructions for the renovation of our property in Wilston. The main reason why we decided to proceed with Kerry were for a number of reasons:
* The detail that was in the quote was far greater than other builders
* The ease in which it was to deal with Kerry and his understanding of what we were wanting to do
* His attention to detail which raised several concerns during those discussions which other builders had missed, prior to any construction even being started
This was a substantial renovation so we were extremely particular with who we were going to appoint. Once the decision was made and Kerry was appointed, the work started in a prompt and professional manner. One aspect I really liked, was the transparent way that Kerry communicated to both my wife and I. Kerry would communicate with us every few days and provide us with regular updates. With both my wife and I being busy, we would meet Kerry on site once a week and go through what has happened and any questions or concerns that either we or Kerry had.
When you are renovating a Queenslander there are always unforeseen challenges that are impossible to predict through the planning stages. When my wife and I would meet or talk to Kerry about some of these, he always had several alternative solutions to overcome the problem. The fact that Kerry had discussed these challenges with his team, found suitable alternatives and then presented them to us highlighted how thorough and professional he was.
The other aspect that we were very pleased with was how Kerry treated the cleanliness of the job site and the relationship with our neighbours. I would often drive past after work hours and I was impressed with how the site was left. We were very concerned with how our neighbours would be affected through the renovation and after moving in we were very pleased to hear that Kerry had knocked on all the doors to introduce himself and explained what he was doing, when he was doing it and to see him if any of them had any concerns throughout the renovation.
I also saw first hand how Kerry manages contractors that enter the job site. I was extremely impressed when I saw Kerry discuss with contractors the 'rules' while on site. This included the basics like keeping a clean and tidy job site, and went through to things like the importance of apparel and language while on the job site.
Overall the renovation could not have been better. It was on budget, under time while the quality and attention to detail was better than what we could have hoped for. The handover process was exceptional. Kerry was on site while the finishing touches were completed, even though we ordered them and had nothing to do with Kerry. The site was professionally cleaned while an invasive audit was completed prior to moving in to ensure that every aspect of the renovation was in working order.
My wife and I have been living in the home for 6 months since the renovation was completed. It is rare for a day to pass when we don't comment to each other how happy we are with the way our home has been renovated. Whenever I hear of someone that is about to embark on a renovation, I cannot help myself but to pass on Kerry's details to them. We could not be more happy with what Kerry and his team have done and could not recommend him more highly to people searching for a builder.
I am available anytime via mobile to discuss this in more detail.
Alistair & Mary Macmillan
Would highly recommend Muller Constructions. Their work was professional and efficient from the quote all the way through to the end of the job. Quality of workmanship was excellent, the team was great at communicating issues and managing the problems associated with fixing up an old house!
To Whom it May Concern,
Kerry and his team completed renovations to our Queenslander in Bardon, including the installation of casement windows to a living area and a flight of rear steps. I was immediately impressed with Kerry’s attention to detail at the time of quoting. He was very thorough and provided us with sufficient confidence to select Muller Constructions to undertake the project. During construction Kerry and his staff displayed excellent service which included being cognisant of site safety, particularly with our two young daughters running around the house. On a practical note, all work was conducted in a timely manner and to a high standard of workmanship.
I have no hesitation recommending Muller ConstructIons for building works.